Terms of Service
1. Agreement
These Terms of Service govern your use of the website primepulseaustralia.site and any health, fitness and wellness services provided by Prime Pulse Australia Pty Ltd (ABN 94 701 499 569) ("we", "our", "us"). By engaging our services or using this website, you agree to these terms.
2. Services
We provide health, fitness and wellness services, including personal training, group fitness, and wellness coaching. The specific scope, schedule and fees for any engagement will be set out in a written proposal, booking confirmation or service agreement provided to you before commencement.
3. Health Disclaimer
Our services are not a substitute for professional medical advice, diagnosis or treatment. You should consult a qualified medical practitioner before beginning any exercise or wellness program, particularly if you have a pre-existing medical condition, injury, or are pregnant. You participate in physical activities at your own risk and must disclose relevant health information to us before commencing.
4. Bookings, Cancellations and Refunds
- Sessions must be booked in advance and are subject to availability.
- Cancellations with less than 24 hours' notice may incur a fee equivalent to the session cost.
- Refunds for prepaid services are handled in accordance with these terms and your rights under Australian Consumer Law.
5. Fees and Payment
All fees are quoted in Australian dollars and include GST where applicable. Payment is due in accordance with the terms stated on your invoice or booking confirmation. We may suspend services if payment remains outstanding.
6. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any rights you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation. Our services come with guarantees that cannot be excluded under Australian Consumer Law, including guarantees as to due care and skill and fitness for purpose.
7. Limitation of Liability
To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the amount you paid us for the relevant service. We are not liable for indirect or consequential loss, except where such limitation is not permitted by Australian Consumer Law.
8. Website Content
Content on this website is general information only and does not constitute medical, dietary or professional advice. We make reasonable efforts to keep information current but do not warrant its accuracy or completeness.
9. Intellectual Property
All content on this website, including text, graphics and branding, is the property of Prime Pulse Australia Pty Ltd or its licensors and may not be reproduced without written permission.
10. Privacy
Our collection and handling of personal information is described in our Privacy Policy.
11. Governing Law
These terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes will be resolved in the courts of Western Australia.
12. Contact
Questions about these terms may be directed to ceo@primepulseaustralia.site.